/ MOOC-ENG / By
English for Professional Hotel Personnel

by Faculty of Liberal Arts and Management Sciences
Prince of Songkla University

Course Description

English vocabulary and expressions for hotel personnel; room reservations, giving information about room rates and facilities; checking-in and out; giving information about hotel facilities, directions; handling various guests’ complaints.

Learning Objectives

  • CLOs1: Learners are able to apply English vocabulary and expressions to various situations in hotel contexts.
  • CLOs2: Learners are able to give various kinds of information about a hotel.
  • CLOs3: Learners are able to deal with complaints in hotel contexts.

Assessment and Evaluation criteria

  • Length
  • Price
  • Level
  • Target Group
  • How To Pass
  • Certificate
  • 5 Learning hours
  • Free
  • Intermediate
  • Students, hotel personnel, and people who are interested in the course
  • Scored at least 60%
  • Yes
Go To Course

Instructor

  • Dr. Urairat Adithepsathit
  • Lecturer

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